❓ ATLASY FAQs: Your Questions Answered
Navigating the world of digital marketing can bring up many questions. We’re here to provide clarity and transparency every step of the way. Below you’ll find answers to our most commonly asked questions.
🤔 General Questions
What makes ATLASY different from other agencies?
We act as your strategic navigation partner, not just a service provider. We combine deep platform expertise (Google Ads, SEO, etc.) with a focus on your overall business goals. Our “ATLASY Method” ensures every tactic is part of a unified map towards your growth. 🗺️
What industries do you specialize in?
We have proven expertise driving growth for B2B companies (tech, SaaS, professional services) and E-commerce brands (DTC, retail). Our strategic framework, however, is adaptable to any ambitious business looking for scalable results.
Where are you based, and do you work remotely?
Our headquarters are in London, UK. 🌍 We work 100% remotely with clients across the globe via video calls, shared dashboards, and collaborative tools. Location is no barrier to a great partnership.
💼 Services & Process
What services do you offer?
We offer four core service pillars that can work alone or together as a full-stack solution:
🎯 Google Ads Management
🔍 SEO & Authority Content
💻 High-Conversion Web Development
📱 Performance Social Media Advertising
Explore Our Full Services
What is your process for starting with a new client?
Our “ATLASY Method” is a clear, 4-step process:
- Discover & Diagnose 🔎: Free audit & deep-dive into your goals.
- Strategize & Plan 🗺️: Custom roadmap & proposal.
- Execute & Optimize ⚙️: Launch & manage campaigns.
- Report & Scale 📊: Review results & plan growth.
Do I need to have an existing ad account or website?
Not at all! We are experts in launching new initiatives from the ground up. Whether you’re starting a new brand or revitalizing an existing one, we can handle the full setup. 🏗️
💰 Pricing & Billing
What are your pricing models?
We offer flexibility to suit different needs:
- Monthly Retainers: For ongoing, full-service management (our most popular option). 💳
- Project-Based Fees: For one-time projects like website builds or SEO audits. 📋
- Custom Enterprise Packages: For brands requiring complex, multi-channel strategies.
Is there a minimum contract period?
For our monthly retainer plans, we require a 3-month minimum commitment. We believe this is the essential timeframe to properly research, implement, optimize, and start measuring real results. After that, you can cancel with 30 days’ notice.
What is not included in the monthly management fee?
Our fee covers our strategy, expertise, and management time. The advertising spend (the budget paid directly to platforms like Google and Meta for clicks/impressions) is separate. We will agree on an appropriate ad spend budget with you based on your goals. 📉
Do you offer a free trial?
Due to the strategic work and resources required, we do not offer free trials. However, we provide a completely free, no-obligation Strategy Audit so you can see our thinking and value before any commitment.
📈 Results & Communication
How do you measure and report success?
We tie everything back to your key business goals (e.g., leads, sales, ROAS). You’ll receive a transparent, visual monthly report with clear KPIs, insights, and actionable next steps. We review this report with you on a scheduled call.
How often will we communicate?
Communication is key! You’ll have:
- A dedicated Account Manager as your main point of contact.
- Weekly/Monthly performance review calls (depending on your plan).
- Quick-response support via email or Slack for urgent matters.
- Regular check-ins to discuss strategy.
How long will it take to see results?
This depends on the service:
- Google Ads/Social Ads: Initial results can often be seen in the first 30-60 days, with optimization continuing over 3-6 months.
- SEO: This is a long-term strategy. Early improvements may be seen in 3-4 months, with significant growth typically in 6-12 months.
🔐 Technical & Onboarding
Who owns the accounts and assets (Google Ads, website, etc.)?
You do. Always. 🛡️
We operate under the principle of complete client ownership. All advertising accounts, analytics, and website source code are created in or transferred to your company’s name. You retain full access and ownership if you ever decide to part ways.
What do you need from me to get started?
Very little! We’ll guide you through a smooth onboarding. Typically, we need access to existing assets (website, analytics) and a kickoff call to align on goals. We handle the heavy lifting.
Do you work with my existing team or freelancers?
Absolutely! We thrive on collaboration. We can seamlessly integrate with your in-house marketing team, designers, or other freelancers to become a powerful extension of your capabilities. 🤝
Can’t find the answer you’re looking for?
Our door (and inbox) is always open. Reach out directly for a quick, friendly chat.